Cookie Policy

This Cookie Policy explains what cookies are and how we use them. You should read this policy to understand what cookies are, how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used and how to control the cookie preferences. For further information on how we use, store and keep your personal data secure, see our Privacy Policy.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Your consent applies to the following domains: www.glaucarossi.com

Your current state: Consent accepted. Manage your consent.

What are cookies ?
Cookies are small text files that are used to store small pieces of information. The cookies are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make the website more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

How do we use cookies ?
As most of the online services, our website uses cookies first-party and third-party cookies for a number of purposes. The first-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our websites are used mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

What types of cookies do we use ?
Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket and checkout securely.

Statistics:These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit etc. These data help us understand and analyze how well the website performs and where it needs improvement.

Marketing: Our website displays advertisements. These cookies are used to personalize the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns.

The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.

Functional:These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing contents on the website on social media platforms.

Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.

How can I control the cookie preferences ?
Should you decide to change your preferences later through your browsing session, you can click on the “Privacy & Cookie Policy” tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more out more on how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.

Privacy Policy
We collect, store and make use of any personal information that you give us, in accordance with the General Data Protection Regulation (GDPR).

ABOUT US by Glauca Rossi School of Make Up Registered Office: 10 Sutherland Avenue, London, W9 2HQ.

‘We’, ‘us’ or ‘our’ refers to Glauca Rossi School of Make Up, and ‘our website’, ‘site’ or ‘the website’ refers to Glauca Rossi School of Make Up’s website. Our privacy policy statement is given below. If we make changes to this policy, we will notify you by updating this statement on our Website.



INTRODUCTION

Glauca Rossi School of Make Up is committed to protecting your personal information when you use our services. This Privacy and Cookie Policy outlines our obligations and your rights when using our services. It provides you with information on how we collect your personal information and how we safeguard your privacy.

We collect, store and make use of any personal information that you give us, in accordance with the General Data Protection Regulation (GDPR). Your personal information that is collected, stored and used will be handled in accordance with the Act. This Policy applies to the information collected by Glauca Rossi School of Make Up. By using our website or submitting your personal information, you accept the terms of this Policy.

WHY WE NEED YOUR INFORMATION

To provide you with online services you request, we may use your personal information which you have already given us, the information we have about the way you use this website and information we have about you from our records. Our records may include the following information:

Technical information, including the internet protocol (IP) address used to connect your computer to the internet, your browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and

Information about the way you use our website, including how and when you came to visit our website, what web pages you visit, the items you search for online, how long it takes pages to load for you, information about any errors in downloads, and the amount of time you spend on certain web pages.

Having this information also allows us to:

Make sure the information we hold about you is correct and up to date.
Provide you with services that are fair, equal and in line with the Equality Act 2010.
Support the health, safety and safeguarding of our customers and employees.
Improve the services we provide to you.
Provide you with information about Glauca Rossi School of Make Up that may be of interest to you.
In all cases, we will only collect information we need to provide you with the service(s) you have requested and to meet our legal obligations.
WHAT INFORMATION DO WE COLLECT?

We ask for your name, telephone number, home address and email address.

WHAT THE DATA WILL BE USED FOR?
Your data will enable us, and our processors, to fulfil your enquiry and improve this website and our services to you. We may also send you from time to time (by email) information about products and services and details of promotions and special offers from Glauca Rossi School of Make up. If you do not wish to be contacted for these purposes, we offer a range of ways in which you can inform us about your marketing preferences:

All email messages and email newsletters will contain information on how you can unsubscribe; or
Send an email to info@glaucarossi.com
Call our office – see the “Contact Us” section; or
Write to us at: Glauca Rossi School of Make Up
10 Sutherland Avenue,
London,
W9 2HQ.
In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud.
Glauca Rossi School of Make up is a registered data controller under the Data Protection Act (the “Act”). We comply with the standards, procedures and requirements laid down in the Act to ensure that the personal information you give us is kept secure and processed fairly and lawfully.

HOW WE COLLECT YOUR INFORMATION

We may ask you to fill in print or online application form. You are able to browse our website without telling us any of your personal information.

We receive information from your web browser about how you use our website, including which web pages you visit. This information includes your IP address (a unique identifier assigned to your computer), but it does NOT identify you personally. We use this information to review and make improvements to our website. By giving us your details, such as your name, email address, postal address, phone number, you allow Glauca Rossi School of Make Up to provide you with the service(s) you request.

HOW WE USE YOUR INFORMATION

We may use your personal information in the following ways:

To acknowledge, confirm and your enquiry and add your details to our database.
To facilitate the reservation, purchase courses.
To deal with any complaints you make.
To provide you with information and services you have requested.
To administer and manage our website and make sure that our website is presented in the best way for you and for your computer or device.
For internal business and technical operations as part of our efforts to keep our website secure.
For any other purposes which you have given us your permission to do. We may combine the personal information that you give us with other information we collect about you for the purposes outlined in this Privacy Policy.
WHO WE SHARE YOUR INFORMATION WITH

Information is sometimes shared within Glauca Rossi School of Make up in order to make sure you are receiving all the services you require. Only staff members who need to see your personal information will have access to it.

In most circumstances, we will not share your personal information without your permission. However, there may be situations where it is necessary for us to share some of your information with others. Where this is the case, we will only share this information when we are required to do so by the law and in line with our obligations under the General Data Protection Regulation (GDPR). Examples include situations involving the prevention and detection of crime and to safeguard customers where they may be at risk. Some of the organisations that we may share data with include:

The police, to help prevent and detect crime.
Local authorities, to assist with any applications or matters related to your housing, such as Council Tax.
HM Revenue & Customs, National Crime Agency, local authorities, regulators and other authorities based in the UK who require reporting of processing activities.
Utility companies who provide services to a property that you have purchased.
Regulators, such as anti-money laundering agencies which may be based outside of the EU
Organisations that we contract or partner with to provide services to our customers.
Service providers acting on our behalf or Glauca Rossi School of Make Up that you have a contract with such as In-House
We may contract with other companies to provide certain services, including credit card processing, shipping, name and address verification, email distribution, market research and promotions management. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Glauca Rossi School of Make up. However, we will not pass your information on to any other third party companies for marketing purposes unless you have agreed for us to do so.
One of the purposes for which we may disclose your address and postcode details is to check against the Fraud Prevention Scheme. We may also disclose specific information upon governmental request, in response to a court order, or when required by law to do so. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.

We may share your personal data with third parties in the following situations:

We may share your personal information with business partners who we work within a joint venture partnership. The companies we work with have to, by law, make sure that they protect and correctly handle your personal information.

We may share your personal information with third parties who act on our behalf to support our business operations, based both within and outside the EU who provide marketing services.

If you are currently receiving marketing communications from Glauca Rossi School of Make Up and no longer wish to do so, you can click on the ‘opt-out’ link contained within marketing emails we send you.

We will not send you unwanted email messages or junk mail, and your details will not be provided to any organisation other than us, our business partner for marketing purposes unless you have explicitly allowed us to. We may, however, send you emails about our services, such as responses to enquiries you make about our services.

When you use social media platforms, and if you have opted in to receive our marketing, you may receive advertising that is specifically tailored to your needs. This is known as ‘targeted advertising’ and will relate to Glauca Rossi School of Make Up services only. You will not receive any other types of targeted advertising because we will not pass your information on to any other social media groups.

Third party sites

Our website contains links to websites owned and operated by third parties. They have their own privacy policies, and we suggest you review these before using their websites.

HOW WE PROTECT YOUR INFORMATION

The information that we hold about you is stored in our physical or electronic databases (password required). We will only use your personal information in the ways we describe in this privacy notice.

We will take necessary precautions to prevent your personal information from being lost, used incorrectly or altered. We will keep your details safe by using:

Secure computer systems. We will use security measures to make sure no-one outside of Glauca Rossi School of Make Up is able to access information about our customers which we store electronically.

Filing cabinets. We keep our filing cabinets in secure locations within Glauca Rossi School of Make Up offices.

Once your information is collected, it is stored secure servers managed by Glauca Rossi School of Make Up. We make every effort to make sure our systems and website are free from viruses. However, please make sure your computer is running properly. Every computer has logging password.

We do not accept responsibility for any issues you experience on your computer or other devices as a result of using our website or from downloading software to improve your experience of our website.

Our enquiry forms are not sent via an encrypted channel. We therefore ask that you do not include confidential information, e.g. bank account or card details, when using forms on our website.



YOUR RIGHTS IN RELATION TO YOUR DATA

In line with the General Data Protection Regulation (GDPR), you are able to find out what information we hold about you. If the information we hold about you is incorrect, we will make necessary changes to correct this information and tell you once we have made these changes.

Challenging information held about you

We want to make sure that your personal information is correct and up-to-date. If you think the information we hold about you is incorrect, you can ask us to correct or remove it.

If, for any reason, you are not happy with our response, you are able to contact the regulatory body: Information Commissioner, Wycliffe House, Water Lane, Wilmslow, Cheshire, CK9 5AF.

The right to be informed

Through the provision of our privacy notices, we will be open and transparent about how and why we use your personal information.

The right of access to personal data

You have a right to ask us what personal information we hold about you and to request a copy of your information. If you would like a copy of the personal information we hold about you, please complete the subject access request form and email it to info@glaucarossi.com

Alternatively, you can make a request in writing to:

Glauca Rossi School of Make Up
10 Sutherland Avenue,
London,
W9 2HQ

If you are seeking to obtain specific information (e.g. about a particular matter or from a particular time period), it helps if you clarify the details of what you would like to receive in your written request.

If you make a subject access request, please, where possible, include details of when, how and to whom you sent your details, and how these details are being used. We will tell you as soon as possible if we require more information from you. If we are unable to meet your request, we will explain why.

The right to rectification

You can ask us to rectify your personal data if it is inaccurate or incomplete. Please help us to keep our records accurate by keeping us informed if your details change.

The right to erasure

The right to erasure is also known as ‘the right to be forgotten’. In some circumstances, you can ask us to delete or remove personal data where there is no compelling reason for its continued processing. This is not an absolute right, and we will need to consider the circumstances of any such request and balance this against our need to continue processing the data. Our response will also be guided by the provisions of our retention schedule.

The right to restrict processing

In some circumstances, you can ask us to restrict processing, for example:

If you disagree with the accuracy of personal data
If we’re processing your data on the grounds of legitimate interests (as detailed earlier), and whilst we consider whether our legitimate grounds override those of yours.
The right to data portability

If the situation arises where it would be helpful for you to move, copy or transfer personal data we hold about you, across different services, you may be able to ask us to do this. Please contact us to discuss.

The right to object to marketing

You can tell us if you object to our processing of your personal data:

based on legitimate interests
for the purpose of direct marketing (including profiling);
Rights in relation to automated decision making and profiling. You can ask us to review any decisions that are determined by automated means. You can also object to our use of your personal data for profiling.

We want to make sure that your personal information is correct and up-to-date. If you think the information we hold about you is incorrect, you can ask us to correct or remove it.

If you’d like to talk to us about your rights, you can contact us at info@glaucarossi.com

Alternatively, if, for any reason, you are not happy with our response, you are able to contact the regulatory body (ICO).